Privacy policy

Last updated: June 1st, 2021

At PlumResearch, the issue of privacy is always our top priority. We respect the privacy of our customers and strive to be transparent about how we use and protect our customers’ personal data.

This Privacy Policy describes how we process your data, including personal information when you use the Vidoc application (the “Application”) or visit Vidoc.tv (the “Website”) – which are collectively referred to as the “Service”. Any references to „us” in this Privacy Policy refer to Plum Research S.A. (a company with its registered office at Al. Piastów 22, 71-064, Szczecin, Poland, National Court Register (KRS) no.: 0000696107; tax identification number (NIP): 8522635486), while the references to “you” refer to persons who use the Service.

We act as the data controller of personal data collected through the Service.

This Privacy Policy also includes information on how we use cookies while providing the Service.

1. What data do we collect?

When you use the Service (by running the Application, for instance), we collect the following data about you (the scope of data depends on your use of the Service):

2. How do we collect your data?

The data we collect primarily comes from you. We process your data when you use the Service or when you communicate with us in any way.

3. How do we use your data and on what legal basis?

We use your data for the following purposes:

We retain your personal data for the term necessary to fulfil the purpose for which it was collected, to fulfil our contractual or legal obligations, or to enforce our rights. Because of this, the storage period depends on the nature of the information and the purposes of processing. We will store the data processed on the basis of your consent until you withdraw it, unless we have another legal basis for such processing.

To provide our services related to the Website, we may transfer your data outside the European Economic Area. In this case, we will use appropriate safeguards, in compliance with applicable laws, to ensure the protection of your personal data.

To the extent we recommend you movies or TV series to watch based on your viewing history or preferences, we process your viewing history or preferences in an automated way to predict what other movies or TV series you may be interested in. You can always withdraw your consent by contacting us.


We share your personal data with third parties in order to help us use it, as detailed below:

  1. We use Google Ads to deliver targeted advertisements to individuals who visit the Website. You can learn more about how Google uses your personal data here: https://policies.google.com/privacy. You can opt out of personalization of Google Ads by following the steps provided here: https://www.google.com/ads/preferences/.
  2. We use Facebook Ads to deliver targeted advertisements to individuals who visit the Website. You can learn more about how Facebook uses your personal data here: https://www.facebook.com/policy.php. You can opt out of personalization of Facebook Ads by following the steps provided here: https://www.facebook.com/adpreferences.
  3. We use Google Analytics to better understand how our customers use the Website. You can learn more about how Google uses your personal data here: https://policies.google.com/privacy. You can opt out of Google Analytics by following the steps provided here: https://tools.google.com/dlpage/gaoptout.
  4. We also use HotJar to better understand how our customers use the Website. You can learn more about how HotJar uses your personal data here: https://www.hotjar.com/legal/policies/privacy/. You can opt out of HotJar by following the steps provided here: https://www.hotjar.com/privacy/do-not-track/.
  5. If you decide to use a third party service provider to log in to our Service, you grant us consent to receive and process your account data (login or name, e-mail address) from that provider to log you in.

Regardless of the above, we may share your data with entities providing outsourcing services (such as IT, web hosting, legal services), as well as with entities cooperating with us for the purposes of developing and maintaining the Website.

We also inform that we may share anonymous (non-personally identifiable) data, in an aggregated form, with our clients or partners. This means that these entities only receive data related to groups of users, and cannot identify you in particular from such data.

4. How do we protect your data?

We use appropriate technical and organizational measures to ensure the ongoing confidentiality, integrity and resilience of our data processing systems and services. These include, among others: using passwords, encryption, limiting access of our personnel to personal data, physical security measures, and data transfers encrypted using a secure connection (SSL).

5. What are your data protection rights?

You have the right to request from us access to your personal data that we process. You may ask for your information to be corrected or updated. You may also request for your personal information to be erased or its processing to be restricted, under certain conditions; as well you have a right to object to further processing.

In certain situations, you may also be entitled to the right to data portability, i.e. the right to receive your personal data in a structured, commonly used machine-readable format, and to ask us to transmit the data to another controller.

In case your personal data is processed based on your consent, you have the right to withdraw that consent at any time, although the withdrawal will not affect the processing that has already taken place.

You have a right to file a complaint to your national data protection authority in the EU/EEA. You may find its contact details here: https://edpb.europa.eu/about-edpb/board/members_en.

If you would like to exercise any of these rights, please contact us.

6. Newsletter

We may offer you an option to subscribe to our email newsletter featuring information about what’s new in our application. We will use your email address to send you the newsletter. You may unsubscribe from the newsletter by selecting the ‘Unsubscribe’ link in the email you receive.

7. Cookies policy

Cookie files (or ‘cookies’) are small data files stored on your device once you load a website. We use cookies to improve our Website and to deliver a better service.

In particular, we use cookie files for the following purposes:

Please note that our Website also features cookie files from third parties (described in point 3 above).

You may accept or decline using cookies by changing the settings of your Internet browser - you can find information how to do it below:

Removing or blocking cookies may affect the way our Website operates.

8. Contact us

If you have any questions about how we process your data, or would like to exercise your rights, please contact us at support@vidoc.tv or at our office: Al. Piastów 22, 71-064 Szczecin, Poland.

We may update this Privacy Policy from time to time due to, for example, changes in ways we operate or because we are required to do so under applicable laws.